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A woman wearing a trench coat stands on a winding coastal road at sunset, with a CUPRA car parked behind them. The woman is looking out at the sea and a rocky coastline.

CUPRA ROADSIDE ASSISTANCE

Whatever happens on the road, you're not facing it alone. Roadside Assistance keeps you covered with 24/7 support, wherever your drive takes you.

CUPRA Owners Roadside Assistance

NEED HELP ON THE ROAD?

Tailored support, available 24/7 across Europe, whenever and wherever you need it.

A woman in the foreground uses their hands to make a framing gesture around a dark blue CUPRA car parked near a waterfront at dusk. The rear of the vehicle is in focus, showing its illuminated red light bar, with a city skyline across the water under a sunset sky in the background.

24/7 ROADSIDE ASSISTANCE

Tailored support, available 24/7 across Europe, whenever and wherever you need it.

 

CONTACT CHANNELS

  • ROADSIDE ASSISTANCE CALL

In a connected vehicle, press the wrench icon. Your location, technical data, and warning lights go straight to our team, so help is already on its way. 

  • CALL

- Not enrolled? Call your local number: [Local number].

- Travelling abroad? Reach us at: [International number].

  • DIGITAL CHANNEL

Prefer to request assistance online? Use our digital channel: [URL]

 

More info

NEED HELP ON THE ROAD?

A woman in the foreground uses their hands to make a framing gesture around a dark blue CUPRA car parked near a waterfront at dusk. The rear of the vehicle is in focus, showing its illuminated red light bar, with a city skyline across the water under a sunset sky in the background.

24/7 ROADSIDE ASSISTANCE

Tailored breakdown support, available 24/7 across Europe, every day of the year.

 

CONTACT CHANNELS

  • ROADSIDE ASSISTANCE CALL

In a connected vehicle, press the wrench icon. Your location, technical data, and warning lights are sent to our team instantly, so help is already on its way.

  • CALL

Use the country selector at the bottom of this page to find your local Roadside Assistance number.

More info

STEPS TO FOLLOW DURING THE CALL

A woman gets out of a dark gray CUPRA car, which is parked in a lot overlooking a scenic mountain range and forested hills. The person is holding a phone to their ear, with the car door open.

STEP 1

Immediately advise the agent if you are in danger or anyone requires special assistance (e.g., children or elderly people).

STEP 2

Share your vehicle details: licence plate or vehicle identification number.

STEP 3

Describe your location and the nature of the issue as clearly as possible. Share any additional information the agent needs to get help to you faster.

CUPRA Roadside Assistance Services

A woman wearing a tan trench coat and sunglasses talking on a smartphone in the foreground, with a CUPRA car parked behind her at a waterfront marina under a clear sky.

Immediate Phone Support

If the issue can be resolved remotely, we’ll walk you through step-by-step.

An overhead shot of a dark CUPRA car parked under an overpass or bridge. Two people are standing in front of the car, with one person holding a tablet and speaking to the other. The ground is a mix of asphalt and cobblestone, with strong shadows.

Roadside repair

Broken down en route? We'll come to you and get you moving again.

Two people stand next to a CUPRA car in a dark, modern showroom with high-contrast lighting and a large skylight. One person is holding a tablet and talking to the other. A prominent CUPRA logo is mounted on the wall.

Towing Service

If roadside repair isn't possible, we'll tow your vehicle to the Service Partner of your choice within national territory.

A CUPRA car parked on a concrete driveway in front of a modern house featuring geometric wood paneling and light concrete structures. A woman stands next to the vehicle near a wooden entryway under a bright, partly cloudy sky.

Key Assistance

Locked out, or keys lost or stolen? We'll handle it.

A silhouette of a person standing on the side of a road, looking at a smartphone, next to a dark CUPRA car. The scene is set at sunset, with the sun low on the horizon and dark clouds above.

Fill up, charge up

Out of fuel, flat battery, or a puncture? We're on our way.

A man and a woman stand between two CUPRA Terramar cars parked in the driveway of a modern building at dusk. An electric vehicle charger is visible on the wall, and the sky has a gradient of orange and deep blue.

Keep on going

Whether it's continuing your trip, getting you home, or arranging a replacement vehicle, we'll find a solution.

Two people are sitting in modern chairs around a coffee table in a dark, stylized setting. Two CUPRA cars are parked behind them, backed by a wall with a large, striped CUPRA logo graphic. The lighting is a mix of blue and orange.

RENEWAL

Keep the road open. Visit your Service Partner for your scheduled inspection and we'll renew your Roadside Assistance cover for another year. Stay on top of maintenance guidelines and you can enjoy coverage for up to 12 years.

Two people are standing next to a dark blue CUPRA car on an asphalt surface, illuminated by strong red and blue ambient lighting. The background features a twilight sky.

THE NEW V16 EMERGENCY BEACON

From 1 January 2026, the connected V16 emergency beacon became mandatory in Spain, replacing traditional warning triangles. Signal a breakdown without leaving your vehicle,  reducing accident risk on busy roads. When activated, your vehicle's geolocated position is sent to the DGT 3.0 platform every 100 seconds. No personal data is transmitted. Connectivity is included for a minimum of 12 years and the beacon is approved across Europe for Spanish-registered vehicles.

A close-up view of a person's hands holding and using a smartphone at dusk. One index finger touches the screen, set against a blurred background of glowing city bokeh lights and a purple-to-orange sunset sky.

EXPLORE THE MY CUPRA APP

Your local Roadside Assistance number, your assistance call button, and everything about your vehicle, all in one place, right from your phone.

Get the APP for iOS
Get the APP for Android

FAQs

Rescue Sheets

 

In an accident, every second counts. Download the rescue data sheet for your model, essential technical information to help emergency services respond quickly and safely. A rescue guide is also available for training purposes.

Looking for assistance? Our customer service team is here to help.

Contact us