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A woman wearing a trench coat stands on a winding coastal road at sunset, with a CUPRA car parked behind them. The woman is looking out at the sea and a rocky coastline.

CUPRA ASSISTANCE & SUPPORT SERVICE

Every question answered. Every issue resolved. Our Customer Care team is here with real expertise, whether you need quick support, vehicle details, or guidance you can actually trust.

WE’RE HERE FOR YOU

A person sits in the driver's seat of a gray CUPRA car with the door open, with their feet on the ground. The car is parked in a lot under a large concrete viaduct, with a lake and mountains in the background.

Got a question or need immediate help? Our experts are ready to keep you moving. Choose how you want to reach us.

 

  • Phone Attention

 

Call us for free, from 9 am to 8 pm, at: 900 100 113. Fast, direct, and ready to assist!

  • WhatsApp

Chat with us Monday to Friday, 9 am to 8 pm.

  • E-mail

Reach out to us anytime at cupraresponde@cupraofficial.es

LOCAL SUPPORT & INQUIRIES

 

For region-specific inquiries, product availability, or local services, use the “Select your country” menu at the top of this page. You will be directed to your official local CUPRA site for exact contact details.

A person sits in the driver's seat of a gray CUPRA car with the door open, with their feet on the ground. The car is parked in a lot under a large concrete viaduct, with a lake and mountains in the background.

INTERNATIONAL CUSTOMER CARE

For general feedback or inquiries directed to CUPRA Headquarters, fill out the form below. Our team will get back to you as soon as possible.

IN-CAR CONTACT

Need help on the road? Get assistance directly from your CUPRA using the three-button module on the roof or your infotainment system. Make sure you are enrolled in the My CUPRA App to make the most of these connected features.

A close-up of a person's finger pressing a button on the overhead console of a CUPRA's interior, with the rearview mirror and a sunset sky visible in the background.
A close-up of a person's finger pressing a button on the overhead console of a CUPRA's interior, with the rearview mirror and a sunset sky visible in the background.
A close-up of a person's finger pressing a button on the overhead console of a CUPRA's interior, with the rearview mirror and a sunset sky visible in the background.

ROADSIDE ASSISTANCE

A woman wearing a trench coat stands on a winding coastal road at sunset, with a CUPRA Terramar parked behind them. The woman is looking out at the sea and a rocky coastline.

Don't let the unexpected stop you. CUPRA Roadside Assistance has you covered in case of breakdowns, accidents, flat tyres, lost keys, marten bite, vehicle or part or theft. Wherever you are, we'll get you back on the road.

 

Get in touch

 

  • Press the Roadside Assistance button or call: XXXX. 

  • For assistance abroad, call: XXXX.

ROADSIDE ASSISTANCE (.com)

A woman wearing a trench coat stands on a winding coastal road at sunset, with a CUPRA Terramar parked behind them. The woman is looking out at the sea and a rocky coastline.

To find the Roadside Assistance phone numbers for your country, please use the “Select your country" menu at the bottom of this page. On your local homepage, navigate to the “Roadside Assistance” or “Need Help” section to access the dedicated contact number for your home country.

CUPRA CONNECTIVITY

A close-up side view of a person's hands holding and interacting with a smartphone at dusk. The background features a blurred city street with glowing bokeh lights from traffic under a warm sunset sky.

Experiencing issues with your My CUPRA App or digital services? Contact our dedicated digital support team to get your ecosystem fully synced again.

 

Get in touch

 

Call us at: 900 100 113

 

CUPRA CONNECTIVITY

A close-up side view of a person's hands holding and interacting with a smartphone at dusk. The background features a blurred city street with glowing bokeh lights from traffic under a warm sunset sky.

Experiencing issues with your My CUPRA App or digital services? Contact our dedicated digital support team to get your ecosystem fully synced again.

 

Get in touch

 

Phone: 00800 6000 40 20

e-mail: cupradigitalsupport@cupraofficial.com

 

FAQs

* Due to the 2G and 3G network shutdown, some León, Formentor, and Born models from 2021 to 2024 have lost this feature.

Check the full details here: www.cupraofficial.com/owners/technical-support/2g-3g-network-shutdown